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AT&T won't let go of my number and won't give ooma a date that it will be transported. I've had the ooma system for 6 weeks now, and love it. However I still have not had my number ported over yet, and it has been over 5 weeks now. Also when I went to get a dry loop DSL for the number to be ported, AT&T just would not make it easy on me - all kinds of jumping through hoops. I will update once number is ported.
All I can say is excellent customer service.Now I've seen people compare this to MagicJack and I can say MagicJack is probably good for callers on the go or a cheap way to make calls on a low budget but it is not a phone replacement service (need a computer on to make it work, can't port numbers, and reportedly customer service is terrible). I did install the Hub's Phone Port to my Line 1 house wiring (which powers most of my phones), and installed the Hub's Wall Port to my Line 2 house wiring (which powers the scout in the kitchen).Just signed up for the Premier Service to keep the 2nd line (plus many other features; free service gives you a dial tone, free calls to anywhere in the US, call waiting, and caller ID so you need the premier service to get all the other features) and began the porting process. When I got the ooma from Amazon I plugged the Hub in behind my Linksys WRT54GL running Tomato and after doing the online registration I was off and running (or making calls). Ooma on the other hand IS A PHONE SERVICE REPLACEMENT. Had to talk to customer service once due to a billing issue and they said they would take care of it. The next day I got a call back from ooma support saying all was taken care of. You can port your number, integrate the system into existing home phone wiring, and the customer service is great. So each service has its purpose and caters to two entirely different consumer groups, but if you're looking for a home phone service replacement you can't go wrong with the ooma.Bottom Line is I'm very impressed so far.
I did not sign up for the Ooma Premier, but I did port my AT&T number and the porting was very easy. I am very impressed with Ooma. It was ported the date Ooma's technical folks said it would be. I was a little skeptical, but after I installed and started using I was very happy. It works well. I have a good bandwith so I haven't had any problems. From time to time, the connection does not go through, but when you try it again it works fine.
the community block and the ability to screen calls to your voice mail is wounderful, no more telemarketers.sorry guys I get to enjoy dinner with the family in peace.YES. I have been using the Ooma system for two months now, this means 80.00 dollars of savings and counting. The setup and installation instructions are outstanding, easy to follow and designed for any setup you have in your home. I would recommend this system to anyone and I have, the call quality is great and the plus service, free for 60 days provides benifits that no other provider can match and at $99 a year is still the best buy giong. If you are thinking about it.just do it the system pays for itself before you know it and the quality of service fellow Oooma owner blogs and advice will make this a system that you will very quickly not be adle to live without.
This took about 2 weeks and went off without a hitch. Just a quick note about ooma. I couldn't be more pleased. Super easy to set up and it worked perfect right out of the box. Tested for a week to be sure the quality was good (it is) then began the process to port my current number over to ooma. We also ordered ooma premier to get a second phone line. I highly recommend this product.
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